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Apply to become a

Remote Customer Service Agent 

This is a great opportunity for individuals who enjoy interacting with customers and providing top-notch service. If you are passionate about customer service and have the necessary skills and experience, we would love to hear from you. Training will be provided. Apply now!

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Responsibilities

- Provide exceptional customer service to clients via phone, email, and chat

- Respond to customer inquiries and resolve issues in a timely and professional manner

- Conduct inbound calls to follow up on customer requests or provide additional information

- Maintain accurate and detailed records of customer interactions and transactions

- Collaborate with internal teams to address customer needs and ensure customer satisfaction

- Stay up-to-date on product knowledge and company policies to effectively assist customers

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Experience 

- Minimum of 1 year previous experience in a customer service role is required

- Strong communication skills, both verbal and written

- Excellent problem-solving abilities and attention to detail

- Ability to multitask and prioritize tasks in a fast-paced environment

- Proficient in using CRM software and other relevant tools

- Ability to analyze customer needs and provide appropriate solutions

Requirements: 

This position is 1099 and we do not provide equipment so you must have the following:

  • Desktop PC / Laptop (either or, no tablet or Chromebook)

  • 1 monitor required

  • Keyboard and Mouse (if using a laptop)

  • Wired Internet Connection

  • USB headset

  • A quiet place to work

Schedule

Shifts: 

  • Day Shift

  • Morning Shift

  • Evening Shift

Weekly day range:

  • Monday to Friday

  • Weekend Shifts Available 

Benefits: Work from home!                    Flexible schedules!                     Career Development!

  • This job requires a background check

  • All candidates must be preauthorized to work in the United States

  • Currently not accepting applications in these states: CA, CO, CT, IL, MD, MA, MN, NJ, NY, OR, PA, VT, WA, and WI.

Learn more about our Job Placement Program if you live in one of the unaurthorized states or you are looking for a W-2 work position. 

Job Application

Please complete the form to apply for a position with us.

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  • All positions pay $10 & up per hour  (depends on contract)

  • Pay is bi-monthy 15th & 30th

  • All positions are Independent Contractor 1099

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April 2025 SHINE Agent
(Service Hero in Nourishment Excellence)

star, award
Natasha Anderson August 2024

Congratulations to Natasha Anderson for her incredible resilience and dedication to her client, Dick's Sporting Goods. With a commitment adherence (CA) consistently above 90%, Natasha continually proves her ability to overcome challenges. As a full-time agent at Nourishment 101, she shines in managing her own schedule and mastering time management. A true professional, Natasha always maintains high performance, never allowing obstacles to get in her way. As a stay-at-home mom, she skillfully balances her work with family life, including school pickups. Her positive attitude towards both work and life is truly admirable. We deeply appreciate all your hard work, Natasha, and are proud to have you on our team!

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